Cuyahoga Falls, OH

Engineer Jobs in Cuyahoga Falls, OH

2 jobs found

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1mo ago

Level 2 IT Support Engineer

Focused Technologies Cuyahoga Falls, OH

Cuyahoga Falls, OH

1mo ago Closed

$50k - $70k/yr Full time Active Directory Azure Ad / Entra Id End User Support

This position is no longer accepting applications (closed Oct 25, 2026).

Job Description

Focused Technologies is hiring a Level 2 IT Support Engineer to independently resolve escalated client issues end-to-end, from investigation through resolution.

Responsibilities

Own client tickets from assignment through resolution, including timely status updates, expectation-setting, coordinating next steps, and ensuring clients are informed once issues are resolved.
Provide clear, professional communication to clients about technical problems, solutions, and the status/next steps for their requests.
Troubleshoot and resolve escalated technical issues received from Level 1 technicians.
Deliver both remote and on-site support to client users.
Troubleshoot Windows desktop and laptop hardware, operating systems, applications, printers, peripherals, and related user environment issues.
Administer and troubleshoot Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive, MFA, and user accounts.
Perform Active Directory and Microsoft Entra ID (Azure AD) administrative tasks such as user accounts, groups, permissions, password issues, and device-related problems.
Troubleshoot Group Policy, DNS, DHCP, file shares, NTFS permissions, and common Windows Server issues.
Diagnose network connectivity problems involving TCP/IP, DNS, DHCP, Wi-Fi, switches, VLANs, firewalls, and VPNs.
Troubleshoot email delivery and Microsoft 365 email issues, including spam, authentication, and related problems.
Support backup and disaster-recovery systems, including reviewing backup failures and completing file or system restores.
Review and respond to alerts from remote monitoring, endpoint security, backup, and other management platforms.
Support endpoint security technologies and related controls including MFA and email security.
Install, configure, replace, and troubleshoot workstations, laptops, servers, network equipment, and other client technology.
Assist Level 3 engineers with server, network, Microsoft 365, security, and infrastructure project work.
Complete defined project work independently once scope and technical approach are established.
Coordinate with software vendors and other third parties to resolve client issues when needed.
Document client environments, configurations, troubleshooting steps, and final resolutions.
Spot recurring issues or deficiencies in client environments and escalate to senior technical staff.
Assist Level 1 technicians with troubleshooting and guidance as appropriate.
Participate in an on-call rotation and occasionally perform scheduled evening or weekend work.

Requirements

Strong troubleshooting skills, including investigating problems where the solution is not immediately obvious.
Understanding of how endpoints, servers, networks, Microsoft 365, identity, and business applications interact.
Ability to research unfamiliar problems instead of immediately escalating.
Clear understanding of the difference between resolving symptoms and identifying underlying causes.
Ability to recognize when issues exceed your technical scope or present significant risk and should be escalated.
Comfort working directly with clients and explaining technical topics in understandable terms.
Ownership of assigned tickets through completion and follow-through to resolution.
Clear documentation so another technician can understand what was done and why.
Organization and prioritization skills for multiple concurrent client issues.
Interest in continuous technical skill development.
Ability to work independently and as part of a technical team.
Working hands-on experience with several of the following:
- Windows 10, Windows 11
- Windows Server
- Active Directory
- Group Policy
- DNS, DHCP
- NTFS and file-share permissions
- Microsoft 365 administration
- Exchange Online
- Microsoft Entra ID / Azure AD
- Microsoft Teams, SharePoint, OneDrive
- MFA and identity troubleshooting
- TCP/IP networking
- Subnetting fundamentals
- VLAN concepts
- Firewalls and VPNs
- Managed switches and wireless networking
- Server virtualization
- Backup and disaster-recovery technologies
- Endpoint security / EDR technologies
- Remote Monitoring and Management (RMM) platforms
- Remote end-user support
Valid State of Ohio driver’s license and reliable transportation for on-site client work.
Ability to travel to client locations primarily throughout Northeast Ohio.
Ability to participate in an on-call rotation.
Ability to occasionally perform scheduled work outside normal business hours.

Technologies

Microsoft 365, Exchange Online, Microsoft Teams, SharePoint, OneDrive
MFA, Active Directory, Microsoft Entra ID, Azure AD
Group Policy, DNS, DHCP, NTFS, Windows Server
TCP/IP, Wi-Fi, VLAN, firewalls, VPNs
Backup and disaster-recovery technologies
Endpoint security, EDR technologies
Remote Monitoring and Management (RMM) platforms
Windows 10, Windows 11, Remote end-user support
Microsoft Intune, Microsoft Azure, Conditional Access
Hyper-V, VMware
Email security, SPF, DKIM, DMARC
PowerShell
Cisco CCNA
CompTIA A+, CompTIA Network+, CompTIA Security+
Microsoft 365 certifications, Microsoft Azure certifications

Preferred Experience

Microsoft Intune
Microsoft Azure
Conditional Access
Hyper-V or VMware
Firewall administration
Managed network switches
Email security
SPF, DKIM, and DMARC
Security awareness and endpoint security technologies
PowerShell
Server and workstation deployments
Microsoft 365 migrations
Business application support

Education and Experience

Approximately 3–5 years of IT support, help desk, systems administration, or MSP experience, or equivalent demonstrated technical ability.
Experience independently troubleshooting Windows, Microsoft 365, networking, and common server-related issues.
Previous experience receiving escalations from junior technicians is beneficial.

Relevant Certifications

CompTIA A+
CompTIA Network+
CompTIA Security+
Microsoft 365 certifications
Microsoft Azure certifications
Cisco CCNA or equivalent networking certifications

Benefits

Health insurance
401(k)
401(k) matching
Paid time off
Professional development assistance
Mileage reimbursement
Internet and cellphone stipends
Flexible scheduling
Primarily work-from-home environment

Position Details

Job Type: Full-time
Salary: $50,000–$70,000 per year (depending on experience and demonstrated technical ability)
Typical Schedule: Monday through Friday; participation in an on-call rotation; occasional scheduled evening or weekend work
Work Environment: Primarily remote with on-site client support as needed
Work Location: Hybrid remote in Cuyahoga Falls, OH 44221

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5mo ago

Electrical Controls Engineer

Ultra Tech Machinery Inc. Cuyahoga Falls, OH

Cuyahoga Falls, OH

5mo ago Closed

$35 - $60/hr Full time Electrical Engineering Allen-Bradley AutoCAD

This position is no longer accepting applications (closed Jul 2, 2026).

Job Description

Ultra Tech Machinery Inc., a well-established manufacturing process solutions provider within the HEH group, delivers automation systems, machine systems, and equipment remanufacturing to a diverse client base. The company seeks an Electrical Controls Engineer to join its onsite team in Cuyahoga Falls, OH, to design and implement electrical control systems that meet project requirements. This role requires a minimum of three years of hands-on experience and close collaboration with teammates across engineering disciplines.

Responsibilities

Develop and create electrical control systems aligned with project functional requirements.
Collaborate with other team members to complete these tasks.

Requirements

In-depth programming knowledge of Allen-Bradley PLCs and HMI software
Programming knowledge of Siemens and Fanuc CNCs (experience in these areas is a plus)
Servo motor and drive selection and commissioning
Ability to work in a team environment to effectively commission systems
Generating bills of materials
Creating and analyzing system risk assessments
Proficient at generating electrical schematics and panel layouts using AutoCAD
Ethernet/IP and Profibus experience
Knowledge of NEC, NFPA, and UL standards
Ensure standards and safety procedures are followed
Willingness to work overtime as necessary to meet customer project commitments

Education and Experience

Education: Associate degree preferred
Minimum experience: 3 years
PLC Programming / Integration experience: 5 years (Preferred)

Technologies

Allen-Bradley PLCs
HMI software
Siemens CNCs
Fanuc CNCs
AutoCAD
Ethernet IP
Profibus

Compensation

Pay: USD 35 - 60 per hour
Job Type: Full-time

Location

Cuyahoga Falls, OH (onsite)
Work Location: In person

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance

Application Questions

How far away do you live from our plant?
What is your expected salary range?
What is your willingness to travel?

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Engineer Jobs in Cuyahoga Falls, OH

Level 2 IT Support Engineer

Electrical Controls Engineer

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