Reading, MA

Engineer Jobs in Reading, MA

3 jobs found

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14d ago

Technical Support Engineer II, Division IT team

Amazon.com Services LLC Reading, MA

Reading, MA

14d ago

$90k - $158k/yr Full time Desktop Support End User Support Help Desk Support

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Job Description

Technical Support Engineer II on the Amazon Division IT team, onsite in Reading, MA, focusing on establishing a departmental IT support function, desktop support for software engineering, robotics R&D, and manufacturing operations, and leading IT infrastructure projects with on-call coverage. Salary: USD 90,400 - 158,200 per year.

Responsibilities

Serve as the primary IT desktop support and escalation point for software engineering, applied science, robotics R&D, and manufacturing operations.
Communicate confidently with senior leadership and stakeholders at varying levels.
Design, implement, maintain, and optimize IT infrastructure including network architecture, compute resources, audio/video systems, and end-user devices to ensure availability and performance.
Escalate issues appropriately to engineering teams.
Partner with external stakeholders and internal Amazon teams for cross-functional coordination.
Lead site level and cross-functional IT projects as a single point of contact, providing regular updates and maintaining thorough project documentation.
Provide direction, mentoring, and training to junior IT Support Technicians.
Contribute to the on-call schedule covering the site and regional node for high-severity incidents.

Requirements

4+ years of technical support experience.
Experience scripting in modern programming languages.
Experience troubleshooting and debugging technical systems.
Experience in agile, scrum, or related collaborative workflows.
Experience diagnosing issues and documenting findings.

Technologies

UNIX/Linux

Benefits

Health insurance covering medical, dental, vision, prescription, Basic Life & AD&D with option for supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, and adoption and surrogacy reimbursement.
401(k) matching.
Paid time off.
Parental leave.
Sign-on payments and restricted stock units (RSUs).

Preferred Qualifications

Knowledge of distributed applications and enterprise applications.
Knowledge of UNIX/Linux operating systems.

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16d ago

Support Engineer

Amazon.com Services LLC Reading, MA

Reading, MA

16d ago

$90k - $158k/yr Full time Amazon Web Services Automation AWS

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Job Description

Support Engineer for Amazon Robotics ARTS team, onsite in Reading, MA, with a salary range of USD 90,400 to 158,200 per year, delivering 24x7 technical support for robotic fulfillment centers.

Responsibilities

Conduct in depth diagnostics and resolve critical robotic system issues through advanced data analysis and technical troubleshooting.
Provide timely, accurate solutions to customer requests via effective ticket management.
Lead high severity incident response, coordinating across technical teams and business lines to drive rapid resolution of critical robotic system issues.
Drive continuous improvement by creating technical documentation, knowledge base articles, and SOPs; design and optimize automated workflows to enhance team efficiency and robotic system performance.

Requirements

Bachelor's degree or higher in Electrical or Mechanical Engineering, or Master's degree or higher in computer science, engineering, mathematics, or equivalent.
Proven ability to communicate complex technical information clearly to executives and non technical leaders.
Strong analytical skills with attention to detail and effective communication, or experience troubleshooting and debugging technical systems.
Experience with Linux or Unix operating systems.
Experience in an AWS environment, including VPC, EC2, EBS, S3, SQS, CloudFormation and Lambda.
Experience working with databases and SQL.
Experience in automation or monitoring frameworks, deployment or development.
Experience scripting or programming in Ruby, Python, Shell/Bash, Java, C/C++, C*, Perl, or similar languages.
4+ years in a technical role, preferably in support engineering or system administration.

Technologies

Linux/Unix
AWS (VPC, EC2, EBS, S3, SQS, CloudFormation, Lambda)
SQL
Ruby, Python, Shell/BASH scripting
Java, C/C++, C*, Perl

Benefits

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
Sign on payments
Restricted stock units (RSUs)

BASIC QUALIFICATIONS

Bachelor's degree or higher in Electrical or Mechanical Engineering, or Master's degree or higher in computer science, engineering, mathematics, or equivalent.
Experience communicating complex technical information clearly to both executives and non-technical stakeholders.
Strong analytical skills, attention to detail, and effective communication or related troubleshooting experience.
Experience with Linux/Unix operating systems.
Experience in an AWS environment, including VPC, EC2, EBS, S3, SQS, CloudFormation and Lambda.
Experience working with databases and SQL.
Experience in automation or monitoring frameworks, deployment or development.
Experience scripting or programming in Ruby, Python, Shell/BASH scripting, Java, C/C++, C*, Perl, or other languages.
4+ years in a technical role, preferably in support engineering or system administration.

PREFERRED QUALIFICATIONS

Knowledge of UNIX/Linux operating systems

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1mo ago

Principal Software Engineer

Amazon.com Services LLC Reading, MA

Reading, MA

1mo ago Closed

$200k - $271k/yr Full time Adversary Testing Automation Digital Twin

This position is no longer accepting applications (closed Jul 24, 2026).

Job Description

The Principal Software Engineer will own and architect the simulation and automation capability for next-generation robotics systems at Amazon Industrial Robotics. This onsite role is based in Reading, MA.

Responsibilities

Provide the end-to-end architectural vision for a digital twin based, AI driven autonomous validation framework that uses simulation as the baseline; guide cross-organ deliverables to align with the architecture and clarify validation needs.
Enable digital twin capabilities through software hooks and deploy launchable instances of these twins with comprehensive metrics and observability.
Collaborate with the platform team to support adversary testing of the simulation platform, ensuring robustness under edge-case and failure mode scenarios.
Deliver virtualized dynamic environments that enable software testability in field-like conditions, supporting rapid iteration without physical deployment.
Support safety qualification through simulation by providing virtualized environments that verify compliance with safety standards and validate autonomous behaviors before real-world deployment.

Requirements

15+ years in software engineering or related technical disciplines.
Bachelor's degree in Engineering or a related technical field.
Experience leading complex, multi-system projects from concept to delivery.
Proven ability to influence senior leadership and drive technical decisions.
Demonstrated success in designing and implementing large-scale distributed systems.

Benefits

Health insurance
401(k) matching
Paid time off
Parental leave

Description

Amazon Industrial Robotics seeks a Principal Software Engineer to own and architect the full simulation and automation capability for next-generation robotics systems. The role will establish the company's simulation and automation competency at scale, serving as the technical authority and strategic owner for simulation frameworks, automation pipelines, and related software across the product line.

Preferred Qualifications

M.S. Engineering or related technical field.
Experience in functional decomposition with the ability to lead teams in model-based simulation engineering, systems engineering, system architecture requirements, technical analysis, and technology research.
Experience in rapid prototyping and agile testing methodologies applied to systems and automation.
Technical publications and patents.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Engineer Jobs in Reading, MA

Technical Support Engineer II, Division IT team

Support Engineer

Principal Software Engineer

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