AikiTech, Inc. builds and operates LLM-powered applications and production systems for public agencies. In this onsite role in Scottsdale, AZ, you will help deliver secure, observable capabilities that integrate into real agency workflows, including government-approved environments. The work spans backend engineering, model strategy and evaluation, government-cloud infrastructure, security controls, and production operations.
What you’ll do
- Build and operate LLM-powered applications on leading public-cloud platforms, including government-approved environments, with ownership of prompt design, model evaluation, retrieval, guardrails, and production observability.
- Evaluate additional commercial or open-weight models where appropriate.
- Design scalable, secure backend services and data pipelines in Python.
- Create versioned evaluation and regression-testing frameworks that measure accuracy, latency, and failure modes before changes reach customers.
- Work on real-time and near-real-time audio pipelines including telephony integrations, streaming transcription, call metadata, and latency-sensitive systems.
- Extend AikiTech’s GenAI platform with configurable capabilities and integrations tailored to individual agencies’ workflows and data environments.
- Design and operate infrastructure across AWS GovCloud and Microsoft Azure Government, including identity and access management, networking, encryption, secrets management, deployment automation, infrastructure as code, logging, and monitoring.
- Embed security and privacy into the development lifecycle with least-privilege access, encryption, audit logging, data-retention controls, vulnerability management, testing, and documented change control.
- Own engineering controls and supporting evidence for SOC 2 and CJIS-alignment assessments, including remediation of technical findings.
- Lead design and code reviews, mentor less-experienced engineers, improve engineering practices, and write clear technical documentation for engineers, auditors, customers, and agency stakeholders.
What you bring
- 6+ years of professional software engineering experience, including substantial responsibility for designing, owning, and operating production systems or major production components.
- Strong Python skills and experience building production backend services, APIs, and data-processing systems.
- Hands-on experience building applications with LLM APIs and capabilities such as retrieval, embeddings, evaluation, structured outputs, or model observability.
- Production experience with AWS, Microsoft Azure, or another major public-cloud platform, including several of: identity and access management, networking, containers or serverless computing, infrastructure as code, monitoring, and CI/CD.
- Experience designing for security, reliability, and maintainability, beyond prototyping.
- Strong debugging and problem-solving across application, infrastructure, and integration layers.
- Ability to communicate clearly with engineers, nontechnical stakeholders, customers, and external assessors.
- Bachelor’s degree or higher in Computer Science required.
Technologies you’ll work with
Python, LLM APIs, retrieval, embeddings, structured outputs, AWS, Microsoft Azure, AWS GovCloud, Microsoft Azure Government, identity and access management, networking, containers, serverless computing, infrastructure as code, monitoring, CI/CD, encryption, secrets management, audit logging, SOC 2, CJIS, CIJIS-aligned security program.
Benefits at AikiTech
- Competitive salary based on experience and qualifications.
- Participation in AikiTech’s stock compensation plan.
- Comprehensive health benefits.
- Paid time off.
- Access to a 401(k) plan (401(k)).
- Dental insurance.
- Health insurance.
- Vision insurance.
Preferred experience
- Building production software for, or alongside, government agencies or public-sector vendors.
- Supporting customer deployments involving security reviews, technical integrations, or regulated data.
- Public-safety technology such as 911 systems, PSAP operations, CAD, NG911, emergency communications, or telephony.
- Working in SOC 2, CJIS-aligned, FedRAMP, StateRAMP, or similarly regulated environments, including implementing engineering controls and responding to assessment findings.
- AWS GovCloud, Microsoft Azure Government, or other government-cloud environments.
- Real-time audio processing, VoIP or SIP, streaming transcription, or event-driven architectures.
- FERPA, COPPA, student-data privacy, or education technology.
- Firsthand professional experience in public safety, emergency communications, or military environments.
Work authorization and location
- Applicants must be legally authorized to work in the United States at the time of hire.
- AikiTech is unable to provide or assume employment-visa sponsorship for this position.
- This is an onsite position in Scottsdale, Arizona, where the engineering team and integration environment are based.
- You will work closely with the team building, deploying, and supporting the platform while helping create critical technology for public agencies outside traditional coastal technology hubs.
