Content Management

Content Management Engineer Jobs

2 jobs found

21d ago

Content Design Systems Engineer

Dell Technologies Hopkinton, MA

Hopkinton, MA

21d ago

$128k - $166k/yr Full time Ai Experience Design Collaboration Content Design

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Job Description

Dell Technologies is hiring a Content Design Systems Engineer to scale how customer content is designed, produced, and delivered across the customer experience ecosystem. In this onsite role in Hopkinton, Massachusetts, you will help build reusable content systems and governance practices that support clear, consistent, and accessible customer communications, with opportunities to shape AI-enabled workflows.

You will work across design, engineering, and content teams to create content components, templates, and standards that can be applied across products and multi-channel experiences. The focus is on making content easier to reuse and improve over time, while supporting personalization, localization, and accessibility.

Responsibilities

Design and maintain reusable content components, templates, patterns, and standards for scalable customer communications.
Partner with designers, engineers, and content teams to implement content within products, design systems, and multi-channel experiences.
Structure and optimize content for accessibility, personalization, localization, and consistent delivery across channels.
Support content governance through documentation, content audits, and continuous improvement of reusable assets.
Contribute to automation and AI-powered workflows while building expertise in structured content and content systems.

Requirements

Strong foundation in UX writing, content design, content strategy, or related disciplines.
Understanding of user-centered design principles and content best practices.
Familiarity with accessibility and inclusive content standards.
Familiarity with AI workflows.
Experience in design systems, content systems, or reusable frameworks.
Ability to recognize patterns and apply existing standards consistently.
Comfortable working with structured information and content models.
Familiarity with CMS platforms, structured content, design tools, or similar AI systems.
Ability to collaborate effectively with engineers and technical teams.
Curiosity about automation, AI, and workflow optimization.
Comfortable receiving feedback and iterating on solutions.
Desire to learn systems thinking, governance, and scalable content practices.
Demonstrates ownership within defined projects.
Strong understanding of content design systems, reusable patterns, information architecture, messaging frameworks, and systems thinking.
Experience designing content across customer journeys, channels, and interaction states.
Foundational or working knowledge of generative AI and LLM-powered experiences, including prompting, context, conversational interactions, and AI-generated content.
Strong collaboration and communication skills, with experience working in Figma, design systems, or cross-functional product environments.

Technology

Figma
CMS platforms
LLM-powered experiences
Generative AI

Benefits

Explore the overall benefits experience at MyWellatDell.com

Desirable Requirements

Exposure to AI-powered, agentic, conversational, or generative experiences.
Familiarity with prompt design, context engineering, AI evaluation, RAG concepts, or responsible AI practices.
Experience or knowledge of structured content, including metadata, taxonomy, schemas, content models, or JSON.
Knowledge of localization/internationalization, terminology management, and accessibility practices such as WCAG 2.2.
Experience with B2B, commerce, subscription, support, service design, or complex customer journeys.

Compensation

The salary range for this position is $128,350 - $166,100 per year.

Experience: 5+ years

Location: Hopkinton, MA (onsite)

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1mo ago

Engineer III - Technical Support Engineering , Data Analysis

Parker Hannifin Corporation Akron, OH

Akron, OH

1mo ago Closed

Full time Analytics Content Management CRM

This position is no longer accepting applications (closed Oct 26, 2026).

Job Description

Parker Hannifin Corporation is hiring an Engineer III for Technical Support Engineering and Data Analysis in Akron, OH (hybrid, with work permitted 1 day per week within a reasonable commuting distance). In this role, you will support customers across the product lifecycle, from entry-into-service through end-of-life, while driving design improvements with minimal supervision.

You will coordinate data mining and root-cause investigations with a focus on braking systems, update technical documentation, and contribute to aftermarket readiness and NPI gate review activities. Collaboration is central to the position, with frequent interfaces across engineering, QA, program leadership, and MRO repair stations, including a weekly connection with off-site colleagues.

How you will contribute

Provide technical solutions to customers by addressing issues from entry-into-service until end-of-life, supporting long-term customer relationships.
Lead design improvements for existing products with minimal supervision.
Support assignment outcomes that may include product design changes, root cause corrective action investigations, development of troubleshooting tools for maintenance, and analysis of component and fleet reliability concerns.
Apply standard principles, theories, concepts, and techniques to solve a variety of problems, including referencing the component maintenance manual (CMM).
Coordinate an offshore contracting team to perform data mining of detailed tear down reports to establish failure causes.
Organize, interpret, and report findings with little guidance.
Play a key role in the ongoing customer feedback process.
Direct updates to CMMs for in-service aircraft model programs.
Represent Technical Support (aftermarket) in support of the NPI process in preparation for gate reviews and aftermarket milestones.

Collaboration and technical interface

Interface daily with the manager, engineering teams, other engineering departments, program and project managers, quality assurance, and maintenance, repair, and overhaul (MRO) repair stations to resolve product deficiencies, design changes, maintenance issues, and manufacturing process and cost impacts.
Work within a global customer support network, with weekly contact with field support engineering team members, customer support engineering team members, and other colleagues off-site.
Interface with OEM customer support engineers with a focus on the data supporting root cause of issues in the braking system.

Required qualifications

Bachelor’s degree (or foreign equivalent) in Mechanical Engineering, Aerospace Engineering, Electrical Engineering, or a related field of study.
Ten (10) years of experience as a Reliability Engineer or related role where the required experience was gained.
Experience with braking system components including wheels, brakes, valves, sensors, electromechanical actuators, and their failure modes.
Experience with SAP, Salesforce, MS Project, MS Power BI, and MS SharePoint.
Experience coordinating offshore team members and contractors.
Experience with CMMs or other service documentation such as Service Bulletins or Service letters for in-service aircraft model programs.
Experience performing FRACA (Failure Reporting, Analysis and Corrective Action) and deep dive root cause analysis on Braking Systems.

Tools and technologies

SAP
Salesforce
MS Project
MS Power BI
MS SharePoint

Job details

Location: Akron, OH (hybrid)
Work arrangement: Hybrid work permitted 1 day per week within a reasonable commuting distance of the Akron, Ohio office.
Supervision and review: Works under general supervision with occasional reviews; planning is normally performed with concurrence of the manager; final reports and results are approved by the manager for soundness of technical judgment and overall accuracy and adequacy.

Apply

Apply online at www.parker.com/career (Job ID #69041) or email usajobs@parker.com (Ref Job Id #69041).

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Content Management Engineer Jobs

Content Design Systems Engineer

Engineer III - Technical Support Engineering , Data Analysis

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