Arete Technologies is hiring an experienced Client Technologies Technician – Advanced to support a Microsoft-focused endpoint environment for SCDOT headquarters. This fully onsite contract role is centered on managing and improving the organization’s Microsoft Endpoint Configuration Management (MECM) operations, software deployments, and Windows infrastructure components in Columbia, SC.

Role overview

The position manages the MECM environment in line with Microsoft best practices and agency IT policies. Work includes enterprise software deployment, Windows OS updates, patch management, endpoint compliance, and troubleshooting deployment and configuration issues across a range of endpoint devices.

Responsibilities

Manage the MECM environment in accordance with Microsoft best practices and agency IT policies.
Package and deploy software to Windows endpoints using MECM, Bare Metal deployment, and Software Center.
Deploy Windows operating systems, Microsoft Office applications, agency software, and associated updates.
Manage hardware and software patch deployment across servers, desktops, laptops, tablets, and hardware accessories.
Coordinate software upgrades to maintain vendor lifecycle compliance and keep systems supported.
Monitor and implement monthly patches from Microsoft, Dell, and Recast.
Use MECM and the Dell Client System Inventory Agent to support hardware and software patch management.
Generate reports on software deployments, installed versions, and patch compliance across the SCDOT environment.
Monitor Microsoft AppLocker settings and logs, and recommend configuration improvements for servers and endpoints.
Monitor the Cloud Management Gateway and support endpoint management operations.
Support Microsoft Active Directory, DNS, DHCP scopes, and Sites and Services.
Troubleshoot endpoint configuration and software deployment issues.
Maintain communication with the Desktop Support Manager and the IT Systems team regarding deployment requirements and MECM operations.
Attend monthly Endpoint Technician meetings.
Perform additional related duties as assigned.

Requirements

3+ years of experience with Microsoft Endpoint Configuration Management (MECM).
3+ years of experience packaging and deploying software through MECM, including Bare Metal deployment and Software Center.
3+ years of experience managing hardware and software patches using MECM and the Dell Client System Inventory Agent.
2+ years of Microsoft PowerShell experience.
1+ year of Microsoft Active Directory experience.
1+ year of Microsoft DNS experience.
1+ year of Microsoft DHCP scopes experience.
1+ year of Microsoft Sites and Services experience.
Associate’s degree or higher.

Technologies

Microsoft Endpoint Configuration Management (MECM)
PowerShell
Microsoft Office
Bare Metal deployment
Software Center
Dell Client System Inventory Agent
Microsoft AppLocker
Cloud Management Gateway
Microsoft Active Directory
DNS, DHCP, Sites and Services
Microsoft Group Policy
Microsoft Intune
Recast Server
Manage Right Click Tools
Microsoft Cloud Management Gateway

Benefits

Dental insurance
Health insurance
Vision insurance

Candidate requirements

Candidates must be current South Carolina residents. Relocation is not permitted.
The position is fully onsite at SCDOT headquarters in Columbia, SC.
Candidates must be available for potential after-hours support and emergencies, including weather-related events.
Interview process: One round, in person. A second interview may be requested.
Interviews are generally scheduled 3–4 days after the closing date, subject to emergency operations.

Preferred qualifications

Experience with Microsoft AppLocker
Experience with Microsoft Group Policy
Experience with Microsoft Intune
Experience with Microsoft Cloud Management Gateway
Experience with Recast Server and Manage Right Click Tools

Location: Columbia, SC (onsite)
Job type: contract
Pay: USD 40 - 45 per hour
Minimum experience: 3 years
Education: Associate’s degree or higher

Desktop Support Engineer

Job Description