Engineer Jobs in Middletown, PA

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13d ago

Technical Support Engineer

RaymanTech USA Inc Middletown, PA

Middletown, PA

13d ago

$60k - $66k/yr Full time Electrical Engineering End User Support Field Service

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Job Description

Salary: USD 60,000 - 66,000 per year. Location: Middletown, PA, onsite. Travel: Willingness to travel. Hours: Flexible hours when needed. This customer-facing Technical Support Engineer role emphasizes diagnosing faults, delivering field support, and collaborating with the sales team to drive customer success.

Responsibilities

Collaborate with customers' installation teams to advise on installation and maintenance at customer sites.
Diagnose and resolve electrical, mechanical, and system-level faults to minimize downtime.
Interpret electrical schematics and perform wiring in accordance with technical drawings.
Support Windows-based system recovery, software installation, and equipment upgrades.
Document service activities and deliver clear technical reports.
Escalate complex issues to engineering teams with accurate diagnostics and supporting data.
Maintain professional and composed communication when addressing customer concerns or complaints.
Demonstrate readiness to travel and work flexible hours as required.

Requirements

Technical BA degree in Electrical Engineering, Mechanical Engineering, Automation, or a related technical field is preferred.
Equivalent hands-on industry experience will be considered.
Minimum 3 years of experience in industrial equipment service, field engineering, or technical support required.

Technologies

Windows

About RaymanTech

RaymanTech provides advanced X-ray inspection systems, metal detectors, checkweighers, and AI-powered optical sorting equipment for the food processing industry. Our solutions help manufacturers ensure product safety, regulatory compliance, and operational efficiency.

Position Summary

This customer-facing role combines system troubleshooting with field support as needed. You will independently diagnose electrical, mechanical, and system-level issues while maintaining clear and professional communication with customers and providing technical support for the sales team.

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