Voip Systems

Voip Systems Engineer Jobs

2 jobs found

1d ago

Technical Support Engineer

Novani LLC San Francisco, CA

San Francisco, CA

1d ago

$75k - $90k/yr Full time Active Directory End User Support Hardware Support

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Job Description

Novani LLC is hiring a Technical Support Engineer for an onsite, in-person role in San Francisco, CA. This position supports multiple clients and centers on resolving end user IT issues across a wide range of environments, including servers, desktops, laptops, mobile devices, VoIP, and wired and wireless networking. You’ll work alongside a team while handling problems with a focus on timely, professional service.

What you’ll do

Provide IT support across multiple clients, working both independently and with fellow team members
Troubleshoot and resolve end user issues in a timely and professional manner
Apply strong technical aptitude across servers, desktops, laptops, mobile devices, VoIP services, and wired and wireless network devices and configurations
Maintain clear client and peer communication to manage expectations effectively

What you bring

Minimum 2 years of progressive IT support experience in a help desk equivalent capacity
Proven knowledge of Windows and Mac OS X operating systems
Microsoft 365 and Active Directory administration and support experience
Strong understanding of networking concepts and technologies including TCP/IP, DHCP, VLAN, VPN, and related configurations
Experience with smartphone device configuration, management, and troubleshooting
Familiarity with GPOs, PowerShell, and scripting
Availability to work after hours and/or weekends
Ability to travel within the SF Bay Area
Excellent analytical skills plus verbal and written communication ability
Strong customer service orientation and enjoyment working with end users
A team mindset: willingness to learn and share knowledge

Tools and technologies you’ll work with

Windows, Mac OS X
Microsoft 365, Active Directory
TCP/IP, DHCP, VLAN, VPN
GPOs, PowerShell, scripting
VoIP

Benefits

401k with annual company contributions
Medical and Dental plans with the company paying 100% of base plans
Vision Care plan
Pre-Tax commuter benefits
Paid Time Off (vacation, sick, public holidays)
Training and development
401(k), Dental insurance, Health insurance, Paid time off, Vision insurance

Job type: Full-time
Work location: In person
Salary: $75,000 - $90,000 per year (commensurate with experience)

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3mo ago

Senior Software Engineer

IQ Ventures Dublin, OH

Dublin, OH

3mo ago Closed

Full time Backend Developer Senior Artificial Intelligence

This position is no longer accepting applications (closed Jul 17, 2026).

Job Description

Based in Dublin, Ohio, the Senior Software Engineer will design, implement, and operate real-time VoIP and communication services, with a focus on AI-assisted development and strong engineering fundamentals. The role requires hands-on production software experience, VoIP expertise, and collaboration on architecture and tooling.

Responsibilities

Design, implement, and sustain VoIP and real-time communication services, including call routing, signaling paths, media processing, and the surrounding infrastructure.
Integrate with carriers, SIP trunks, and telephony providers, diagnosing and resolving issues along the signaling and media journey.
Identify and remediate real-time quality concerns such as latency, jitter, packet loss, one-way audio, and call setup failures, using packet captures and log analysis.
Deliver clean, thoroughly tested features from design through production, with on-call responsibility for support and incident response.
Leverage current AI assisted coding tools for daily development tasks such as generation, refactoring, review, and testing, while applying sound engineering judgment to all deployments.
Participate in architectural decisions, review code from teammates and AI-generated contributions, and promote responsible adoption of new tooling within the team.
Enhance observability, reliability, and security across the communications stack.

Requirements

Minimum five years of professional software development experience delivering production systems, with strong fundamentals in data structures, systems design, debugging, and testing.
Hands-on, up-to-date proficiency with AI coding tools for real production work, including multi-file changes, refactors, test generation, and code reviews, and the ability to verify and own outputs amid their failure modes.
Experience with signaling protocols, especially SIP; familiarity with H.323 or other protocols is a plus.
Knowledge of media transport protocols such as RTP/SRTP and RTCP, and familiarity with codecs like G.711, G.722, and Opus.
Experience with WebRTC for browser- and app-based real-time communication.
Background with PBX or softswitch platforms such as Asterisk, FreeSWITCH, or Kamailio.
Experience with Session Border Controllers (SBCs), NAT traversal (STUN/TURN/ICE), and QoS concepts.
Carrier and SIP trunk integration, number provisioning, and call routing experience.
Proficiency across Go and Python on the backend, and Vue on the frontend, with strong experience in at least two of these and familiarity with the third.
Solid networking fundamentals including TCP/UDP, DNS, TLS, firewalls/NAT, and the ability to read packet captures using tools such as Wireshark or sngrep.
Experience owning code in production, including monitoring, on-call duties, and incident response.
Strong written and verbal communication skills.

Technologies

Claude Code
Cursor
GitHub Copilot
Codex
Windsurf
Go / Golang
Python
Vue
SIP
H.323
WebRTC
RTP
SRTP
RTCP
G.711
G.722
Opus
Asterisk
FreeSWITCH
Kamailio
SBC
Session Border Controller
NAT traversal
STUN
TURN
ICE
SIP trunk
SIP trunks
TCP
UDP
DNS
TLS
Firewalls
Wireshark
sngrep
AWS
GCP
Azure
Kubernetes
Terraform

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Vision insurance

Experience

Preferred: 4+ years of software development experience.

Ability to Commute

On-site role in Dublin, Ohio 43017 is required.

Nice to Have

Experience with additional languages in the broader stack (for example, C/C++, Rust, TypeScript, SQL).
Familiarity with the Model Context Protocol (MCP) and integrating AI tools into internal systems and workflows.
Experience scaling real-time media Infrastructure, including media servers, transcoding, and conferencing/SFUs.
Telecom regulatory awareness including E911, STIR/SHAKEN, and number portability.
Cloud and infrastructure as code experience (AWS, GCP, or Azure; Kubernetes; Terraform).
Open source contributions in telephony or real-time projects.
Security-focused experience relevant to telephony, such as toll fraud prevention, encryption, and system hardening.

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