AI Engineer

The AI Engineer at Baptist Children’s Homes of NC, Inc. identifies, develops, and implements AI solutions to strengthen organizational efficiency, productivity, and effectiveness. The role collaborates across departments to integrate AI into workflows and enterprise systems while supporting responsible AI adoption through evaluation, security and governance, training, and ongoing operational support.

Key Responsibilities

• Work with departments across BCH to identify opportunities where AI can improve processes, productivity, and service delivery.
• Review existing workflows and business processes to identify automation opportunities focused on efficiency and innovation.
• Partner with department leaders to understand operational challenges and recommend appropriate AI-driven solutions.
• Stay current on emerging AI technologies, capabilities, and industry trends.
• Design, develop, implement, and maintain AI-powered solutions, tools, and automations.
• Create AI agents, workflow automations, and related solutions to reduce manual effort and improve operational efficiency.
• Configure and implement existing AI platforms and technologies to meet organizational needs.
• Test, troubleshoot, and refine AI solutions to ensure accuracy, reliability, usability, and effectiveness.
• Monitor deployed solutions and identify opportunities for ongoing improvement.
• Integrate AI capabilities into existing BCH applications and technology platforms, including Workday, Paycor, HubSpot, and other enterprise systems.
• Collaborate with IT team members and external vendors to build integrations and ensure compatibility with current infrastructure.
• Evaluate APIs, automation platforms, and other technologies that support AI implementation.
• Ensure AI solutions align with BCH technology architecture, data standards, and security requirements.
• Support development and maintenance of organizational guidelines, standards, and best practices for responsible AI use.
• Partner with IT leadership on AI-related data privacy, information security, access controls, and regulatory considerations.
• Evaluate AI tools and applications for security, reliability, accuracy, and organizational suitability before deployment.
• Help ensure appropriate safeguards for sensitive, confidential, or personally identifiable information.
• Monitor AI governance developments and recommend updates to organizational practices and policies.
• Educate and train employees on available AI tools, capabilities, and appropriate use, including creating resources and training materials.
• Provide technical assistance and support to departments implementing AI solutions.
• Encourage innovation by helping employees identify practical ways to incorporate AI into daily work.
• Serve as an internal resource for AI-related questions, recommendations, and opportunities.
• Research and evaluate emerging AI technologies, platforms, and solutions that may benefit BCH.
• Recommend new tools and technologies based on organizational needs, cost, functionality, security, and potential return on investment.
• Stay informed of advancements in AI, automation, and related technologies.
• Assess the effectiveness of implemented solutions and identify opportunities to improve organizational performance and productivity.

Required Qualifications

• Personal relationship with Jesus and commitment to the mission of equipping the church to care for vulnerable children and families.
• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Data Science, or related field preferred (equivalent education and relevant experience may be considered).
• Three or more years of experience in software development, systems integration, automation, AI implementation, or a related technical field preferred.
• Demonstrated experience implementing AI tools, developing automations, or integrating technology solutions into business processes.
• Experience working with APIs, system integrations, workflow automation platforms, and enterprise applications.
• Familiarity with generative AI platforms, large language models (LLMs), AI agents, and prompt engineering.
• Experience with Python, JavaScript, or similar programming/scripting languages preferred.
• Knowledge of data security, privacy, governance, and responsible AI practices.
• Experience with Workday, Paycor, HubSpot, Microsoft 365, or similar enterprise systems is beneficial.
• Meets general qualifications for employment as outlined in the institution’s personnel policies.
• Valid N.C. driver’s license, safe driving record, and ability to periodically travel to agency and other locations.

Technologies

• Python, JavaScript
• APIs
• Workday, Paycor, HubSpot
• Microsoft 365, Microsoft Outlook, Excel, Word
• LLMs, AI agents, prompt engineering
• Workflow automation platforms
• Enterprise applications

Workplace Requirements and Equipment

• Ability to operate standard office machines (copier, computer, fax, calculator, multimedia visual aids, etc.).
• Ability to work within Microsoft Outlook, Excel, and Word software programs.

Core Competencies

• Technical Expertise: Develops, implements, integrates, and supports AI solutions.
• Innovation and Creativity: Applies emerging technologies to address organizational challenges.
• Analytical Thinking: Evaluates complex processes and develops practical, data-based solutions.
• Collaboration: Builds relationships across departments to understand and meet organizational needs.
• Communication: Explains technical concepts and communicates solutions, recommendations, and training effectively.
• Adaptability and Continuous Learning: Stays current with rapidly evolving technologies.
• Stewardship and Accountability: Uses technology and confidential information responsibly while aligning with organizational priorities.

Faith and Mission Alignment

• BCH is a Christ-centered organization committed to sharing hope and changing lives, with beliefs rooted in Jesus Christ.
• Employees are expected to support BCH’s mission, purpose, and spiritual emphasis through professional conduct and service.
• Professes to be a Christian believer.
• Submits an individual Statement of Faith, Acknowledgement, and Pledge as part of employment requirements.

Location and Employment Context

Location: Thomasville, NC (onsite). Experience Level: 3+ years preferred.

Additional Job Information

• Regular contact with colleagues across all departments and with outside individuals and groups; represents BCH in a positive manner.
• Contacts outside the agency require proper handling because the agency’s image could be affected.
• Complies with agency confidentiality policies and HIPAA regulations, including handling employee, payroll, benefits, and potentially client-related information; disclosure may result in adverse internal or external effects, including termination of employment.
• Vision and communication abilities required, including close vision and the ability to adjust focus, as well as the ability to talk and hear in person and by telephone.
• Periodically required to travel to agency locations; standard office working conditions.
• Physical demands include sitting and standing, using hands and fingers, walking, reaching, and occasional lifting of up to 20 pounds; reasonable accommodations may be provided.