Chief Engineer

Onsite Chief Engineer role in Norfolk, VA with an environment built around safe, comfortable stays. In this position, you lead day-to-day engineering operations covering the proper operation, maintenance, and repair of heating, ventilation, refrigeration, and mechanical equipment, while supervising a room maintenance program that runs seven days a week, 24 hours a day. You will also help drive efficient building operations with a focus on utilities and long-range planning.

Responsibilities

• Ensure staffing procedures support high payroll productivity while meeting management standards.
• Interview, train, supervise, counsel, schedule, and evaluate engineering staff; ensure all staff members are properly trained.
• Maintain positive guest relations by resolving guest complaints, ensuring satisfaction, and communicating effectively with guests and team members.
• Inspect and monitor buildings, equipment, and grounds to identify maintenance and preventive maintenance needs.
• Develop work procedures and assign personnel to support service delivery and productivity.
• Prepare and submit cost estimates and repair options, including feasibility guidance and actual departmental maintenance needs.
• Coordinate maintenance budgeting, long-range planning, and capital expenditures with appropriate personnel.
• Contact contractors or craftsmen for bids and estimates; engage vendors, suppliers, and technical support departments to secure best pricing, quality, and warranties.
• Receive approved work orders, determine job priority, and ensure required work is completed professionally.
• Requisition materials, supplies, and equipment, and maintain control over storage and use.
• Supervise maintenance department space, equipment, and materials.
• Keep records of work accomplished, operating statistics, R&M costs, utilities, and preventive maintenance.
• Maintain secure building operations related to lock and key control.
• Conduct fire safety training, oversee fire emergency response until the fire department arrives, and coordinate periodic fire drills.
• Complete monthly fire and safety inspections with a representative of the Executive Committee.
• Perform regular hotel walk-throughs to identify needed repairs.
• Ensure preventive maintenance programs are followed and modified as necessary, including periodic testing of the Fire Alarm/Life Safety System.
• Support emergency response to protect guests and associates and preserve the building and its systems, returning facilities to normal operating status as quickly and responsibly as possible.
• Follow department, Commonwealth Lodging Management, and hotel policies and procedures, as well as brand standards.

Requirements

• High School Graduate or GED (or work equivalent).
• Minimum 2-3 years of supervisory and maintenance experience.
• Good understanding of the English language with strong written and verbal communication skills.
• Advanced maintenance skills and aptitude across the engineering department operations.
• Experience with modern building controls and maintenance, or a combination of education and experience that provides the required skills and knowledge.
• Computer skills required; Microsoft Office preferred.
• Experience with hotel systems such as MICROS preferred.
• Knowledge of methods and materials used in general building maintenance, including carpentry, plumbing, building and electrical units, and HVAC.
• Use and repair of common maintenance tools and equipment; maintenance and repair of major facilities.
• Systems design and troubleshooting; journeyman skill level with maintenance tools and equipment.
• Physical ability to lift/transport at least 50 pounds, push/pull carts and equipment up to 150 pounds, and perform various physical movements throughout work areas.
• Ability to stand and move for lengthy periods of time.
• Ability to work in an engineering workshop and across all areas of the hotel, including indoor and outdoor settings, stepladders, variable temperature conditions, noise levels, and around fumes/odor hazards, dust/mite hazards, and chemicals.
• Satisfactory communication with guests, management, and co-workers.

Salary

USD 65,000 - 70,000 per year

Technologies

• Microsoft Office
• MICROS