Experienced Critical Power Field Technician

Benefits

Pearce Services in Richmond, VA offers an onsite role with a competitive compensation package and a comprehensive benefits program designed to support your growth in critical power services.

• Medical, dental, and vision coverage
• Flexible spending accounts and an optional Health Savings Account
• Paid time off including vacation and holidays
• 401(k) retirement plan with company matching
• Life insurance and tuition reimbursement
• Opportunities for professional development
• Company provided vehicle, phone, and a laptop or tablet
• Tools and safety equipment supplied

Responsibilities

• Execute preventive maintenance, inspections, testing, troubleshooting, and repairs on UPS units, battery plants, DC power systems, PDUs, STS units, inverters, and related critical power equipment
• Diagnose electrical and control system faults using schematics, test gear, manufacturer documentation, and best-practice standards
• Install, commission, and replace UPS systems, battery strings, battery monitoring systems, maintenance bypass equipment, and associated power infrastructure
• Respond to emergency service requests and restore client systems while upholding safety and quality standards
• Perform battery testing, capacity testing, failure analysis, and lifecycle replacement services
• Document service activities through accurate service reports, maintenance records, and clear customer communications
• Build strong customer relationships through technical expertise, responsiveness, and reliable service delivery
• Mentor junior technicians and support field training by sharing troubleshooting approaches, safety practices, and technical knowledge
• Maintain compliance with OSHA, NFPA 70E, company safety procedures, and customer site requirements
• Support additional field service tasks as business and customer needs evolve

Requirements

• Military veterans with backgrounds in electronics, avionics, communications, radar, power generation, electrical maintenance, nuclear power, or related technical fields are encouraged to apply
• Minimum 3+ years of hands-on experience servicing UPS systems, battery systems, DC power equipment, generators, switchgear, data center infrastructure, or other mission-critical electrical infrastructure
• Experience supporting equipment from manufacturers such as Eaton, Vertiv/Liebert, Schneider Electric/APC, Mitsubishi, Toshiba, ABB, or comparable critical power platforms is strongly preferred
• Solid understanding of AC and DC electrical theory, power distribution systems, and battery technologies
• Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation
• Experience using multimeters, power quality analyzers, battery testing equipment, and other diagnostic tools
• Proven ability to independently troubleshoot and resolve complex electrical and electronic system failures
• Strong customer-facing communication skills with the ability to explain technical findings, recommendations, and corrective actions to both technical and non-technical stakeholders
• Commitment to safety, quality workmanship, and professional accountability
• Valid driver’s license and willingness to travel within the assigned service territory, including occasional overnight travel as required

Technologies

• Multimeters
• Power quality analyzers
• Battery testing equipment
• Battery monitoring systems

Physical and work environment

• Valid driver's license with an acceptable driving record and ability to meet company vehicle requirements
• Able to pass required pre-employment screenings, including drug screening and background checks where applicable
• Ability to lift and move equipment and materials weighing up to 100 pounds with or without assistance
• Frequent standing, walking, bending, kneeling, crouching, overhead reaching, and working in confined or restricted areas
• Work safely around energized electrical equipment and within mission-critical customer environments
• Ability to perform physically demanding work for extended periods while maintaining safety and accuracy
• Capability to manage multiple priorities in fast-paced field settings while upholding safety and quality standards
• Willingness to travel within the service territory, including overnight and multi-day trips; per diem provided for qualifying travel
• Willingness to participate in an on-call rotation and respond to customer emergencies as needed
• Ability to obtain and maintain Security Clearance for access to customer facilities such as data centers, telecommunications sites, healthcare facilities, industrial locations, and government installations