Hotel Engineer

The Hotel Northampton is seeking a Hotel Engineer to maintain safe, efficient, and high-quality building operations for a hospitality property in Northampton, MA. This role supports preventative maintenance, timely guest request response, troubleshooting, documentation, and emergency or on-call coverage as required.

Onsite Location and Schedule

Location: Northampton, MA (onsite)
Compensation: USD 19 to 24 per hour

Key Responsibilities

• Conduct routine inspections, preventative maintenance, and repairs across mechanical, electrical, plumbing, HVAC, and life-safety systems.
• Respond to maintenance requests from guests and team members in a timely and professional manner.
• Troubleshoot equipment concerns and complete corrective repairs to reduce downtime and minimize disruption.
• Monitor building systems to support safe operation, energy efficiency, and compliance with established standards.
• Maintain guest rooms, public areas, back-of-house spaces, and exterior property features in proper working condition.
• Coordinate with other departments to support hotel operations and guest satisfaction.
• Document maintenance work performed, parts used, and maintenance activities according to property procedures.
• Assist with emergency response, after-hours repairs, and on-call coverage as needed.
• Follow safety guidelines, building codes, and company policies at all times.
• Support special projects, renovations, and capital improvement initiatives when assigned.

Required Qualifications

• Previous experience in hotel, facilities, or building maintenance preferred.
• Working knowledge of HVAC, electrical, plumbing, mechanical, and general repair tasks.
• Ability to diagnose issues and complete repairs independently or with minimal supervision.
• Attention to detail and a commitment to guest service.
• Ability to prioritize tasks in a fast-paced environment.
• Basic computer skills for work orders, logs, and maintenance records.
• Strong communication and teamwork skills.
• Ability to lift, carry, push, and pull equipment or supplies as needed.
• Flexibility to work varying shifts, weekends, holidays, or on-call schedules.

Preferred Skills

• Experience with preventative maintenance programs and building management systems.
• Familiarity with guest room equipment, kitchen equipment, laundry systems, or pool systems.
• Relevant technical certification or trade training.
• Experience in a hospitality environment with an emphasis on service and presentation.

Benefits

• A supportive team environment focused on service excellence.
• Opportunities to build technical skills and grow within the organization.
• A dynamic workplace where no two days are the same.
• A direct impact on guest comfort and property operations.