Benefits
Verizon offers a comprehensive benefits package designed to support health, financial security, and work‑life balance. In addition to competitive compensation, you’ll have access to a wide range of programs and resources that promote well‑being and development.
- Medical, dental, and vision coverage
- Short‑term and long‑term disability protection
- Basic and supplemental life insurance, plus AD&D coverage
- Identity theft protection and pet insurance
- Group home and auto insurance
- 401(k) with company matching
- Company‑paid holidays and personal days
- Paid parental leave and adoption assistance
- Tuition assistance for continuing education
- Premium pay options including overtime, shift differentials, holiday pay, and allowances
- Generous vacation accrual
Overview
We are seeking a Senior AI Engineer to design, optimize, and deploy agentic AI and ML models for Verizon’s Consumer Group. The role focuses on translating architectural designs into reliable, high‑performing, production‑grade code that scales with customer demand.
Responsibilities
- Develop, test, and scale agentic AI/ML solutions, specialized workflows, and LLM‑powered systems for Verizon’s consumer platforms.
- Integrate AI agent frameworks with existing customer success, digital, and retail channel technologies.
- Collaborate with product managers and GTS engineering teams to implement and iterate production‑grade roadmaps.
- Participate in code reviews, technical design sessions, and red‑teaming activities to ensure safe and reliable model behavior.
- Optimize inference pipelines, API endpoints, and data integration layers to meet high‑performance consumer demands.
- Support technical research and rapid prototyping to evaluate emerging open‑source and proprietary AI frameworks.
- Document technical specifications and create materials that demonstrate pilot performance results.
Requirements
- Bachelor's degree or equivalent with 4+ years of work experience.
- 4+ years in relevant AI/ML roles, including applicable military experience.
- At least 1 year of hands‑on experience building and tuning AI/ML models or integrating LLM applications.
- Experience with software development methodologies, such as Agile.
- Ability to travel up to approximately 25% of the time.
Technologies
- LangChain
- AutoGen
- Google Cloud Platform (GCP)
- Amazon Web Services (AWS)
- Microsoft Azure
- ACSS
- Optix
- POS
- CTI
- WorkHub
- Performance management tools
- Verint
Where you’ll be working
This is a hybrid role based in Basking Ridge, New Jersey, combining remote work with in‑office days. The exact schedule includes a defined work location with a minimum of three days per week in the office, as determined by your manager. You will be expected to comply with Verizon’s hybrid work policies.
Schedule
40 hours per week.
Equal Employment Opportunity
Verizon is an equal opportunity employer. Qualified applicants are evaluated without regard to veteran status, disability, or other legally protected characteristics.
