Engineer Supervisor

The Engineering Supervisor supports the day-to-day operations of the Engineering Department at E11EVEN Club Hotel & Residences in Miami. When the Director and/or Assistant are not available, the Supervisor covers key administrative, financial, and operational responsibilities for the department.

Location

Miami, FL (onsite)

Key Responsibilities

• Assist in developing and executing plans to keep the property, equipment, grounds, and other assets in a safe and acceptable state of repair.
• Ensure the hotel complies with all applicable local, state, and federal laws.
• Coordinate inspections, testing, and certification of emergency and life safety equipment and systems in line with hotel standards or the authority having jurisdiction.
• Supervise Engineers and ensure appropriate training across the customer service program, standard operating procedures, and loss prevention standards.
• Participate in energy conservation programs aligned with Highgate Hotel’s standards.
• Review guest and meeting planner comment cards to identify issues and support timely resolution.
• Ensure compliance with the Americans with Disabilities Act (ADA).
• Assist with administration of engineering department-controlled vendor contracts in alignment with hotel standards.
• Support development and control of wage/salary, other expenses, and energy budgets following Highgate Hotel financial standards.
• Assist in building financial forecasts and participate in monthly profit and loss review meetings.
• Support special projects and renovations as needed.
• Repair and program the hotel electronic lock system.
• Assist with scheduling preventive maintenance tasks.

Required Qualifications

• Education: High School diploma or equivalent and/or experience in a hotel or related field required.
• Supervision: Previous supervisory skills required.
• Schedule: Flexible and long hours sometimes required.
• Physical demands: Heavy work, including exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Maintain a warm and friendly demeanor at all times.
• Communicate effectively, both verbally and in writing, with employees and guests at all levels.
• Listen to, understand, and clarify concerns raised by employees and guests.
• Multitask and prioritize departmental functions to meet deadlines.
• Approach encounters in an attentive, friendly, courteous, and service-oriented manner.
• Attend all hotel-required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel standards, based on scheduling needs.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
• Comply with Highgate Hotel standards and regulations to support safe and efficient hotel operations.
• Maximize productivity, identify problem areas, and assist in implementing solutions.
• Handle problems by anticipating, preventing, identifying, and solving as necessary.
• Understand and apply complex information and data from multiple sources to meet objectives.
• Ability to cross-train in other hotel-related areas.
• Maintain confidentiality of information.
• Show initiative by anticipating guest or operational needs.
• Perform other duties as requested by management.

Compensation and Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
• Note: The benefits listed above do not apply to part-time positions
• For Employees Based in Washington: 8 paid holidays per year; up to 20 days of paid vacation per year based on classification and length of service; Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked with up to 72 hours of unused time carried over from one anniversary year to the next
• For Employees Based in Colorado: 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year; up to 20 days of paid vacation per year based on classification and length of service; 6 days or 48 hours of Paid Sick Leave per year accrued at 1 hour for every 30 hours worked
• For Employees Based in California: 8 paid holidays per year; up to 20 days of paid vacation per year based on classification and length of service capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off based on length of service capped at 192 hours of combined PST and CTO; Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time carried over up to a maximum of 80 hours; employees working in the City of Los Angeles receive 40 hours of Paid Sick Time annually on their anniversary with unused time not carried over

Posting Information

• Posting date: 11/8/2026
• Open duration: This job opening will remain open for at least 60 days.

About the Property

Inspired by the human condition in its many forms, E11EVEN Club Hotel & Residences was created to promote an exclusive, personal, and self-curated way of being. The Residences offer choice throughout the day, and the property is located in the creative and thriving metropolis of Miami, reflecting the vibrancy of its surroundings, people, and culture.