FA Engineer
Job Description
This role focuses on rack and blade server failure diagnosis, troubleshooting, and repair in a hands-on lab environment located in El Paso, TX.
Responsibilities
- Diagnose and repair networking equipment, conducting thorough troubleshooting as needed
- Coordinate repair schedules with stakeholders to minimize downtime
- Maintain momentum by following daily targets and adapting to new requirements
- Identify and resolve recurring issues to improve overall reliability
- Assess reliability risks and implement mitigations
- Develop and document standard operating procedures for lab processes
- Provide technical support to internal teams and customers
Requirements
- Perform maintenance and repair on server and network hardware
- Experience administering Linux and Windows operating systems
- Solid understanding of network cabling and data cabling practices
- Ability to communicate server issues clearly and concisely
- Bachelor's degree required
Technologies
- Linux
- Windows OS
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
General Purpose
Provide rack and blade server failure diagnosis, troubleshooting and repair, and manage and maintain the lab's key component testing environment.
Scope
Diagnose, troubleshoot and repair units reported by internal and external customers within the target time frame according to the support plan.
Travel
Frequent
Work Environment
Work duties may involve repetitive motions and a moderate noise level typical of technical labs.
Physical Demands
Occasional lifting of servers; ability to sit, reach with hands and arms, and transport materials as needed.
Region/Country Specific Details
Must be a US citizen or a legal resident; provide current residence address and a valid driver’s license.
Job Type
- Full-time
Pay
From $62,100 per year
Application Question(s)
- Are you authorized to work in the United States without sponsorship?
- What are your salary expectations/requirements?
Work Location
In person