Field Service Engineer/Project Engineer

Responsibilities

• Install EOS equipment at customer facilities to achieve full functionality per specifications.
• Provide on-site and remote technical support to diagnose and repair equipment.
• Perform preventive maintenance within scheduled timelines.
• Lead or support technical projects including system upgrades, retrofits, and process improvements.
• Contribute to engineering development, prototyping, and validation activities at the ALM Lab in Temple when not deployed in the field.
• Collaborate with engineering and product management on project execution and issue resolution.
• Develop and maintain project documentation, timelines, and status updates.
• Support customer-specific engineering initiatives, including validation, testing, and optimization activities.
• Assist in training, documentation development, and exhibition installations as part of projects.
• Ensure timely and accurate submission of all service and project documentation in accordance with EOS procedures.
• Manage service tools and spare parts inventory, ensuring accurate tracking of company assets.

Requirements

• 3–5 years of experience servicing industrial equipment and/or engineering project environments.
• Associate’s or Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or Engineering Technology (required).
• 3–5 years of SolidWorks experience (required).
• Experience in additive manufacturing data preparation using MAGICS and/or SolidWorks.
• Ability to support engineering projects, including documentation, design reviews, and implementation.
• Strong understanding of mechanical systems, electromechanical assemblies, and motion control systems.
• Skilled at interpreting written, schematic, and diagram-based engineering instructions.
• Proficiency with PC systems, Windows, networking basics, and MS Office tools.
• Strong analytical and problem-solving skills with the ability to balance field service and project priorities.
• Team-oriented with the ability to collaborate across field service, engineering, and cross-functional teams.
• Professional communication skills with both technical and non-technical stakeholders.
• Willingness to travel extensively, including international travel.
• Valid driver’s license and passport.

Technologies

• SolidWorks
• MAGICS
• Microsoft Windows
• Microsoft Office

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Pay

USD 76,119 - 86,000 per year

Location

Temple, Texas, hybrid (in person)

Our Vision

EOS operates with more than 1,000 professionals from around 60 nationalities, united to accelerate the world’s transition to Responsible Manufacturing. With more than 30 years of experience in industrial 3D printing, our globally connected network emphasizes innovative thinking to shape the future of manufacturing.