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Kukui IT

IT Support Engineer

Kukui IT
Kahului, HI $20 - $25/hr Part time Posted 4d ago
Cloud Platforms Computer Skills End User Support Field Service Hardware Support Help Desk Support Information Technology (IT) IT Operations IT Services Microsoft 365 Network Support Office 365 Onsite Phone Support Technical Support Windows
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Job Description

Kukui IT is seeking an IT Support Engineer to deliver on-site installation and day-to-day support for Microsoft-based computers and networks. This part-time position is based in Kahului, HI and includes troubleshooting, maintenance, and user assistance, with potential for near-term growth toward a salary role with benefits.

Work Location and Type

  • Location: Kahului, HI (onsite)
  • Work type: Part time
  • Salary: USD 20 to 25 per hour
  • Remote work: Not available (must live in Maui to qualify)

Responsibilities

  • Provide on-site installation and support for Microsoft-based computers and networks.
  • Research and troubleshoot a range of complex technical issues.
  • Perform on-site and off-site software updates and ongoing maintenance of existing systems, including end-user assistance and training.
  • Manage and maintain networks, including backups and security updates.
  • Occasionally support tablets, iPhones, and other smartphones.
  • Maintain system documentation as part of support and maintenance workflows.
  • Part-time schedule with potential company growth toward a salary position with benefits in the near future.

Required Skills and Qualifications

  • Passion for technology.
  • Superb problem-solving skills.
  • Reliable transportation with a valid driver’s license.
  • Computer expertise including Windows 10, Windows 11, MS Office, and PC networking plus hardware repair.
  • Prior customer service experience.
  • Professional appearance and demeanor with strong communication skills.
  • Ability to lift 50 pound computers and networking equipment.
  • Must pass a general problem-solving and skills assessment test for consideration.

Preferred Certifications

  • MCP or CompTIA certifications (plus).

Technologies

  • Microsoft
  • Windows 10
  • Windows 11
  • MS Office
  • PC Networking
  • Hardware repair
  • Tablets
  • iPhones
  • Smartphones

Benefits

  • Paid Training
  • Ongoing Learning and Development
  • Flexible schedule
  • Referral program

Benefit and Interview Conditions

  • Part-time employees are eligible.
  • If the initial Zoom interview goes well, the company will fly the candidate to HQ on Kauai to meet the crew and complete the final interview.

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