Technical Support Engineering (High Tech)

Technical Support Engineering role at Siemens Gamesa, onsite in Orlando, FL, focusing on wind turbine systems with 2-5 years of wind industry experience or an equivalent technical degree.

Responsibilities

• Spearhead intricate troubleshooting activities and provide peer-to-peer technical coaching and support
• Perform on-site assessments domestically and internationally to optimize turbine performance, conduct root cause analysis, and implement corrective actions
• Take ownership of critical fleet issues and help develop Work Control Packages (WCPs) for SGRE wind turbines
• Deliver proactive technical guidance and resolution strategies for recurring fleet top issues
• Monitor and track individual and team performance metrics to support the achievement of fiscal year operational goals
• Present monthly technical overviews, product performance updates, and fleet reliability insights to key stakeholders

Requirements

• 2-5 years of experience in the wind energy industry or an equivalent engineering/technical degree
• Ability and willingness to travel internationally as required
• Strong ability to interpret and analyze electrical schematics, mechanical drawings, and technical documentation
• Proficiency with Power BI, Microsoft Excel, PowerPoint, and SharePoint for technical reporting, data analysis, and collaboration
• Strong analytical, organizational, and communication skills within a field service or engineering support environment
• Legally authorized to work in the United States, with no employer sponsorship required now or in the future

Technologies

• Power BI
• Microsoft Excel
• PowerPoint
• SharePoint

Benefits

• Career growth and development opportunities
• Supportive work culture
• Company paid Health and wellness benefits
• Paid Time Off and paid holidays
• 401K savings plan with company match
• Family building benefits