Analytical Instrumentation Service Engineer

Analytical Instrumentation Service Engineer position in East Lyme, CT, focusing on servicing and maintaining HPLC, GC, and related analytical instrumentation while supporting customers.

Responsibilities

• Conduct regular inspections, preventive maintenance, and calibrations to ensure equipment runs efficiently and meets manufacturers specifications.
• Diagnose and repair mechanical, electrical, fluidic, vacuum, and optical system issues.
• Troubleshoot chromatography problems such as pressure fluctuations, baseline noise, peak resolution challenges, or detector errors.
• Communicate effectively with customers and internal teams regarding service activities.
• Provide maintenance and support for multiple vendor instruments and software systems.
• Ensure adherence to quality system procedures and Health and Safety standards.

Requirements

• High school diploma or GED required.
• Associate or Bachelor’s degree in Chemistry, Biochemistry, Analytical Chemistry, or related field preferred.
• 2 to 5 years of experience servicing or operating analytical laboratory instrumentation in the listed categories.
• Strong understanding of analytical instrumentation, electronics, fluidics, and vacuum systems.
• Previous customer service or direct client interaction experience is highly preferred.
• Proficiency with hand tools, power tools, and diagnostic equipment.
• Ability to read and interpret technical manuals, schematics, and service documentation.
• Familiarity with preventative maintenance procedures for chromatography systems and related areas.
• Excellent attention to detail and data integrity; strong documentation and organizational skills.
• Ability to work independently and as part of a team; strong problem-solving and analytical thinking.
• Effective communication with customers, technicians, and management.

Technologies

• HPLC
• GC
• FPLC
• UPLC
• Flow Cytometry
• Cell Sorting
• Microplate Readers
• Spectrophotometers
• Spectrofluorometers

Position Summary

ALT is expanding its service department in East Lyme, CT and seeks a dedicated Analytical Instrumentation Technician for a long-term, in-house role. The successful candidate will collaborate with the Service Manager and Senior Service Engineer to support a growing portfolio of refurbished lab equipment and field-service activities.

• Liquid Chromatography
• Fast Protein and Ultra-Performance Chromatography (FPLC and UPLC)
• Flow Cytometry and Cell Sorting
• Microplate Readers
• Spectrophotometers and Spectrofluorometers

Pay

Salary: USD 70,000 per year

Work Location

Onsite in East Lyme, CT

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance