Field Service Engineer
Job Description
Field Service Engineer role focused on installing, maintaining, and troubleshooting JEOL scientific instruments in the Albuquerque, NM area.
Responsibilities
- Independently diagnose and repair electron microscopes within an assigned territory
- Systematically analyze the root cause of issues affecting customers’ instrumentation
- Resolve instrument problems, or prepare reports with findings and recommendations
- Coordinate with clients, vendors, and supervisors to support customer satisfaction
Requirements
- Associate’s degree in an appropriate area of engineering and/or science (required)
- Minimum 6 months related experience (required)
- Solid electromechanical understanding and troubleshooting experience
- Knowledge of and ability to apply analog and digital electronics
- Valid license and passport
- Travel up to 30% overnight anticipated
- Excellent customer service skills
- Electronics experience: 1 year (required)
- Willingness to travel: 25% (required)
Location and Work Setup
- Onsite: Albuquerque, NM
- On the road work location
- Job type: Full-time
Salary
- USD 60,000 - 65,000 per year
- Pay range: $60,000.00 - $65,000.00 per year
Training
- 2-week training program
- 6 months on-the-job training
Benefits
- Comprehensive medical and dental insurance without deductibles
- Company car
- 401K plan with a match & company contribution
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Application Screening
- Do you require sponsorship now or in the future?
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