Operations & Technical Support Engineer

KCTech America Inc is seeking an Operations & Technical Support Engineer to help run day-to-day operational workflows while also supporting R&D and customer-facing technical work tied to semiconductor equipment, materials, and CMP technologies. This onsite role in Hillsboro, OR involves coordinating across teams in the U.S. and Korea, including headquarters, engineering groups, and semiconductor customers.

Role Summary

In this position, you will support business operations and documentation, assist with technical evaluations and product development activities, and help manage sample and experimental workflows. You will also contribute to technical sales support and customer communications, including meetings, presentations, and follow-ups.

Key Responsibilities

• Coordinate communication, reporting, and operational activities between KCTech America and headquarters in Korea.
• Support administrative processes, project documentation, and cross-functional coordination.
• Assist R&D activities, product evaluations, and technical projects involving semiconductor materials and CMP processes.
• Assist with sample management, experimental data collection, analysis, and technical reporting.
• Collaborate with engineering teams in the U.S. and Korea to support ongoing development projects.
• Support technical sales activities and customer communications with U.S. semiconductor manufacturers.
• Assist with customer evaluations, technical presentations, meetings, and project follow-ups.
• Coordinate with internal teams to address customer inquiries and technical requirements.

Requirements

• Bachelor’s degree in Chemical Engineering, Materials Science, Mechanical Engineering, Industrial Engineering, or a related engineering field (or current enrollment in a relevant degree program for Co-op / Internship applicants).
• Professional proficiency in Korean and English, including verbal and written communication.
• Strong analytical, organizational, and problem-solving skills.
• Ability to communicate effectively and manage multiple responsibilities in a cross-functional environment.
• Legal authorization to work in the United States.

Preferred Background

• Familiarity with semiconductor manufacturing processes, materials, or CMP technology.
• Experience with technical data analysis, laboratory work, or engineering projects.
• Interest in building a career that combines engineering, business operations, and customer support.

Compensation & Benefits

• Full-time: Annual base salary $60,000–$80,000 depending on qualifications and experience.
• Full-time: Health insurance and benefits are negotiable, subject to eligibility and company plan terms.
• Full-time: 401(k) retirement plan for eligible employees, per company policy.
• Full-time: Opportunities for professional development and career growth.
• Co-op / Internship: Hourly compensation $20–$30 depending on qualifications and experience.
• Co-op / Internship: Flexible program duration and work arrangements based on academic requirements and business needs.
• Co-op / Internship: Benefits eligibility and availability to be discussed during the hiring process.

What KCTech America Offers

• Hands-on exposure to semiconductor technologies, R&D projects, and customer applications.
• Opportunities to collaborate with engineering and business teams in the U.S. and Korea.
• A collaborative, multicultural work environment.
• Opportunities to build technical, business operations, and customer support skills.
• Potential opportunities for long-term career development.