Production Technical Support Engineer

Cesna Recruitment is partnering with a global energy solutions company that delivers new value to customers worldwide. In Pueblo, Colorado, this onsite Production Technical Support Engineer role focuses on strengthening BT production performance through technical support, continuous improvement, and practical workforce development across key manufacturing processes.

You will work closely with production, quality, engineering, maintenance, and training teams to improve productivity, reduce defects, and standardize how work gets done. The position also supports cross-region coordination with Korea HQ, ensuring process knowledge and improvements are shared and sustained.

What You’ll Do

• Provide technical support for BT production processes, including Plate Cutting, Bending, Welding, Repair, and related manufacturing operations.
• Monitor production operations to find opportunities to improve productivity, quality, efficiency, and overall operational performance.
• Support troubleshooting for manufacturing equipment, processes, and workflow challenges.
• Partner with production personnel to resolve technical issues that affect production performance.
• Analyze production bottlenecks and implement process improvements to increase output, reduce costs, and improve efficiency.
• Review production data and performance metrics to identify improvement opportunities.
• Participate in lean manufacturing, continuous improvement, and cost-reduction initiatives.
• Support implementation and validation of process changes to ensure adoption and lasting results.
• Develop and maintain employee Skill Matrices to support workforce planning, development, and operational readiness.
• Help establish technical competency assessments and qualification standards for production personnel.
• Work with the Training Team as a Subject Matter Expert (SME) on On-the-Job Training (OJT), job training materials, and employee development systems.
• Provide technical guidance to production trainers, supervisors, and employees on manufacturing processes and best practices.
• Identify root causes of quality defects, customer concerns, scrap, and rework.
• Develop and implement corrective and preventive actions to improve product quality and process consistency.
• Develop, revise, and standardize Standard Operating Procedures (SOPs), Work Instructions, and process documentation.
• Ensure manufacturing documentation reflects current processes and production requirements.
• Support audits, inspections, and quality improvement initiatives as needed.
• Coordinate technical improvements and manufacturing best practices between Korea and America.
• Collaborate across Engineering, Quality, Maintenance, Production, and Training to support operational objectives.
• Communicate technical information, process updates, and improvement initiatives to relevant stakeholders.
• Facilitate problem-solving discussions and cross-functional improvement activities.

What You Need

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, or a related technical field required.
• No prior professional experience required; new graduates are encouraged to apply.
• Strong analytical and problem-solving skills.
• Strong organizational and project-management abilities.
• Effective verbal and written communication skills.
• Ability to interpret technical documentation, specifications, procedures, and engineering drawings.
• Ability to collect, analyze, and present operational and performance data.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint).
• Ability to work effectively in a team-oriented manufacturing environment.
• English communication skills required.
• Korean language proficiency required to communicate with Korea HQ.
• Knowledge of manufacturing, welding, fabrication, quality systems, or lean manufacturing principles preferred.

Tools and Technologies

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint

Compensation and Benefits

• Salary: USD 58,000 - 65,000 per year
• Salary 58-60k
• Visa sponsor
• Relocation support: 2k
• 401K up to 6% match after 6 month join
• Health, dental, vision insurance
• HSA (Health Saving Account)
• Hospital insurance, accident insurance, life insurance, disability insurance, pet insurance

Location: Pueblo, CO (onsite)

About the client: A global leader of energy solutions and provides new values to customers.