Developer Experience

Developer Experience Engineer Jobs

3 jobs found

22d ago

Senior Developer Experience Engineer

Jack Henry Remote 🇺🇸 Remote

Remote

22d ago

Full time Senior API APIs

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Job Description

Senior Developer Experience Engineer at Jack Henry, a remote role responsible for treating developer documentation as a product and owning the documentation platform end-to-end, collaborating with the Developer Relations team to improve developer experiences, within 70 miles of specified office locations.

Responsibilities

Architect and evolve the Jack Henry Developer Relations Portal, following engineering best practices and standards.
Drive the design, planning, and rollout of new features, decomposing work into clear, manageable tasks for the team.
Embed reliability, scalability, performance, and quality into all development efforts.
Act as the team's technical representative in discussions and decision-making, including discovery sessions.
Diagnose and fix issues across release pipelines and production environments.
Own the developer documentation platform end-to-end, including architecture, UX, and roadmap, benchmarked against industry standards.
Create and deliver engaging, accessible documentation experiences such as code samples, API explorers, tutorials, and videos.
Develop and maintain templates, tooling, and contribution guides to scale documentation across teams.
Produce impactful developer content, including guides, tutorials, and video walkthroughs.
Oversee and continually improve documentation infrastructure, including site generation, CI/CD, previews, search, and analytics.
Leverage modern AI-assisted coding tools (eg, Claude Code, Cursor) to accelerate development and documentation workflows.
Establish and sustain documentation processes, including style guidelines, contribution workflows, review standards, and audit practices.
May perform additional duties as assigned.

Requirements

Minimum 6 years of experience in documentation, developer experience, or developer education for a developer audience.
Proven ability to structure complex technical content via information architecture and content modeling.
Experience improving developer documentation for usability, clarity, and navigability.
Hands-on experience with AI coding tools such as Cursor, Claude Code, and GitHub Copilot in daily workflows.
Experience producing both written documentation and video or screencast content for technical audiences.

Technologies

Claude Code
Cursor
GitHub Copilot
OpenAPI specifications
Web Components
Polymer
Lit
webpack
rollup
CI/CD
OAuth2/OpenID Connect
Single Sign-On (SSO)

Benefits

Comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

What would be nice for you to have

Docs-as-code experience: comfort opening PRs against the docs platform itself, modifying site generators, CI workflows, content tooling, and search infrastructure, not just authoring Markdown.
Strategic and audit thinking: experience benchmarking documentation, identifying systemic gaps, and producing actionable roadmaps, not just executing the next ticket.

Why Jack Henry

Culture grounded in doing the right thing, taking initiative, and enjoying the work.
Comprehensive benefits that support your physical, mental, and financial health so you can thrive.

Culture of Commitment

Associates highlight a culture that encourages collaboration, embraces challenges, and supports one another through change.
We prioritize inclusion, sustainability, and community impact as part of daily operations.

Equal Employment Opportunity

Jack Henry is an equal opportunity employer and commits to fair treatment in all employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, and related activities.
No discipline, retaliation, or intimidation for good faith reports or involvement in discrimination investigations.

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25d ago

Senior Developer Experience Engineer

Jack Henry Monett, MO 🇺🇸 Remote

Monett, MO

25d ago

Full time Senior API APIs

Apply Now

Job Description

Based in Monett, Missouri with remote options, this Senior Developer Experience Engineer role at Jack Henry centers on treating developer documentation as a product and benchmarking our developer experience against industry standards. You will ship interactive documentation and content infrastructure while collaborating with engineers, SDK teams, and product partners.

Responsibilities

Establish and continuously improve the Jack Henry Developer Relations Portal in line with engineering best practices and standards.
Steer the design, planning, and delivery of new features, breaking work into clear, manageable tasks for the team.
Embed reliability, scalability, performance, and quality considerations into all development efforts.
Represent the team in technical discussions and decision-making sessions, such as discovery workshops.
Diagnose and resolve issues across release pipelines and production environments.
Own the developer documentation platform end-to-end, including architecture, UX, and roadmaps, benchmarking against industry standards.
Design and deliver interactive, accessible documentation experiences such as code samples, API explorers, tutorials, and videos.
Develop and maintain templates, tools, and contribution guides to enable scalable documentation creation across teams.
Produce high-impact developer content, including guides, tutorials, and video walkthroughs.
Manage and continuously improve documentation infrastructure, including site generation, CI/CD, previews, search, and analytics.
Leverage modern AI-assisted coding tools such as Claude Code and Cursor to accelerate development and documentation workflows.
Establish and maintain documentation processes, including style guidelines, contribution workflows, review standards, and audit practices.
May perform other job duties as assigned.

Requirements

6+ years of experience in documentation, developer experience, or developer education roles for a developer audience.
Proven ability to organize and structure complex technical content, including information architecture and content modeling.
Experience improving developer documentation for usability, clarity, and navigation.
Hands-on use of AI coding tools in day-to-day workflows, including Cursor, Claude Code, and GitHub Copilot.
Experience creating both written documentation and video or screencast content for technical audiences.

Technologies

Claude Code
Cursor
GitHub Copilot
Web Components, Polymer, Lit
webpack, rollup
OpenAPI specifications
OAuth2/OpenID Connect
CI/CD

Nice to have

Docs-as-code experience: comfort opening PRs against the docs platform itself — modifying site generators, CI workflows, content tooling, and search infrastructure — not just authoring Markdown.
Strategic and audit thinking: experience benchmarking documentation, identifying systemic gaps, and producing actionable roadmaps rather than only executing the next ticket.

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26d ago

Senior Developer Experience Engineer

Jack Henry Birmingham, AL 🇺🇸 Remote

Birmingham, AL

26d ago

Full time Senior API Developer

Apply Now

Job Description

The Senior Developer Experience Engineer at Jack Henry, based in Birmingham, AL with remote flexibility, leads the developer documentation platform as a product. This role benchmarks developer experience, delivering interactive and accessible documentation while collaborating with engineers, SDK teams, and product partners to shape strategy and content initiatives.

Responsibilities

Design, build, and continuously improve the Developer Relations Portal in line with engineering standards and best practices.
Steer feature design, planning, and delivery, translating work into clear, actionable tasks for the team.
Embed reliability, scalability, performance, and quality into every development initiative.
Act as the team’s technical representative in discussions and decision-making sessions such as discovery.
Diagnose and resolve issues spanning CI/CD pipelines and production systems.
Hold end-to-end ownership of the documentation platform, covering architecture, UX, and roadmap, benchmarked to industry norms.
Create interactive, accessible documentation experiences, including code samples, API explorers, tutorials, and video content.
Develop templates, tooling, and contribution guides to enable scalable documentation across squads.
Publish high-impact developer resources such as guides, tutorials, and video walkthroughs.
Oversee the documentation infrastructure, including site generation, CI/CD, previews, search, and analytics.
Leverage AI-assisted coding tools such as Claude Code and Cursor to speed development and documentation workflows.
Define and sustain documentation processes, including style guidelines, contribution workflows, review criteria, and audit practices.

Requirements

At least six years of experience in documentation, developer experience, or developer education for a developer audience.
Proven ability to organize and structure complex technical content via information architecture and content modeling.
Experience improving developer documentation for usability, clarity, and navigability.
Hands-on use of AI coding tools such as Cursor, Claude Code, and GitHub Copilot in daily workflows.
Experience creating both written documentation and video or screencast content for technical audiences.

Technologies

Claude Code
Cursor
GitHub Copilot
Web Components
Polymer
Lit
OpenAPI specifications
webpack
rollup
CI/CD
OAuth2/OpenID Connect
SSO

Nice to have

Docs-as-code experience: comfortable opening PRs against the docs platform itself, modifying site generators, CI workflows, content tooling, and search infrastructure—not just authoring Markdown.
Strategic and audit thinking: experience benchmarking documentation, identifying systemic gaps, and delivering actionable roadmaps.
Familiarity with OpenAPI specifications or interactive API documentation.
Bachelor’s degree in Computer Science.
Previous experience developing technical documentation for engineers or developers.
Proficiency with Web Components.
Familiarity with Polymer or Lit.
Solid understanding of security, API design, design patterns, and browser environments.
Experience with front-end build systems such as webpack or rollup.
Experience with CI/CD systems.
Experience tracing a request through the network stack.
Experience with SSOs, plugins, or APIs.
Experience implementing OAuth2/OpenID Connect.
Experience supporting an application in production.

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