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Closed on August 28, 2026.
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After-Sales Technical Support Engineer-Electrical Vehicles
Electrical Engineering
Automotive
Customer Support
Dealer Relations
Dealer Training
Electric Vehicles
Field Service
Onsite
Service Advisor
Technical Support
Technician
Training Support
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Job Description
Onsite in Lancaster, TX, the After-Sales Technical Support Engineer for electric golf carts delivers diagnostic support, technical guidance, and after-sales service to the dealer network.
Responsibilities
- Provide technical support and diagnostics for golf cart systems.
- Collaborate with dealers to troubleshoot vehicle issues and deliver timely solutions.
- Deliver hands-on training to dealers on golf cart programming tools.
- Process warranty claims, including documentation and follow-up.
- Develop and refine after-sales processes and service procedures.
- Maintain detailed service records and prepare technical reports.
- Coordinate with engineering, sales and production teams to resolve field issues.
- Serve as a service advisor and technical liaison for dealers and clients.
Requirements
- Minimum of 3 years of proven experience in the golf cart industry.
- Hands-on experience with golf cart programming tools.
- Strong vehicle diagnostic and problem-solving skills.
- Experience filing warranty claims and communicating with warranty departments.
- Bachelor's degree in mechanical, electrical engineering, or related field (preferred).
- Ability to travel occasionally for on-site dealer support and training.
Technologies
- Golf cart programming tools
Benefits
- Competitive salary based on experience
- Performance-based bonus
- Comprehensive health insurance
- Paid vacation and sick leave
- Career development training and internal promotion opportunities
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Soft Skills & Growth Potential
- Excellent communication and interpersonal skills for engaging with dealers and internal teams.
- Strong service mindset focused on customer satisfaction and technical excellence.
- Ability to train, coach, and present technical content clearly to diverse audiences.
- Strong organizational skills with the ability to prioritize tasks under pressure.
- Leadership potential with a defined path to management and team-building responsibilities, plus structured internal training for leadership development.
Location
- Lancaster, TX — onsite
Job Details
- Job Type: Full-time
- Compensation: USD 60,000 - 100,000 per year
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