Humana is seeking a Senior User Interface Design Engineer to shape intuitive, high-trust digital experiences across clinical tools and care-facing platforms within Humana/CenterWell IT. This role owns end-to-end UI design from early discovery through pixel-perfect delivery, with a focus on accessibility, plain-language communication, and healthcare/privacy compliance considerations.
Key Responsibilities
- Own end-to-end design for assigned product verticals, covering discovery through pixel-perfect delivery, including workflow design, information architecture, and interface design for data-dense, human-in-the-loop clinical workflows.
- Contribute to and support design systems, patterns, and scalable design standards.
- Share design recommendations and rationale with stakeholders, incorporate feedback, and build alignment across teams.
- Create interactive, high-fidelity prototypes to model complex interactions and validate user flows.
- Help evolve how AI-assisted tools are incorporated into the design process as internal tooling access expands.
- Plan and execute qualitative user research, usability testing, and feedback sessions with users and stakeholders to validate decisions and iterate quickly.
- Champion WCAG 2.1 AA accessibility standards and plain-language design principles to ensure inclusive experiences across varying levels of digital and health literacy.
- Apply deep sensitivity to privacy, patient trust, and regulatory requirements when designing healthcare-related interfaces.
Required Qualifications
- 5+ years of hands-on product design experience (UI/UX) delivering digital products, web applications, or complex enterprise platforms from concept to launch, supported by a portfolio featuring complex interfaces that demonstrate clear visual hierarchy and clean execution for data-dense applications.
- Bachelor’s degree in Human-Computer Interaction, Design, or a related field, or equivalent practical experience.
- Expert-level Figma skills, including auto-layout, tokens, component variables, and interactive prototyping.
- Ability to balance strategic thinking with hands-on execution while operating within established design system and standards.
- Proven ability to manage competing priorities, work through ambiguous requirements, and maintain high design quality in a fast-paced, iterative environment.
- Outstanding communication skills, including presenting design decisions to cross-functional stakeholders and discussing technical constraints and tradeoffs directly with engineers.
- Demonstrated success using design to improve business or customer outcomes, including patient satisfaction, engagement, retention, or operational efficiency.
- AI fluency, with understanding of how AI-driven features behave in-product, including latency handling, confidence scoring, and human-in-the-loop workflows, plus genuine interest in AI-assisted design tools.
Technologies
Education
Bachelor’s degree in Human-Computer Interaction, Design, or a related field (or equivalent practical experience).
Benefits
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- Short-term and long-term disability
- Life insurance
Preferred Qualifications
- Experience designing within clinical, healthcare, or health-tech environments, or in other regulated/high-stakes domains.
- Experience designing interfaces for complex data pipelines, dynamic real-time data, or decision-support tools.
Location and Schedule
Location: New York State (onsite).
Weekly schedule: 40 hours.
Candidate proximity requirement: The candidate must live close to one of the designated IT locations: NYC, NY; Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; Washington, D.C; Atlanta, GA; Nashville, TN; Chicago, IL; or Charlotte, NC.
Compensation and Incentives
Pay range: USD 97,900 - 133,500 per year.
This job is eligible for a bonus incentive plan based on company and/or individual performance.
